Terms & Conditions

Terms & Conditions

 

If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund*, in the first instance please complete the Returns form on the website providing details of the product to be returned. Please ensure that the goods are returned in perfect saleable condition, in their original packaging, with gift box, tags and tickets in tact and with invoice as proof of purchase within 7 days of receipt to:

 

Mrs. Jenny Davies
Teddy Bear Deluxe
25 Hunters Chase
Trearddur Bay
Anglesey
L65 2LX
 

The cost of returning the goods and the safe return of goods is your responsibility until the order is received back with us (We suggest you arranged a tracked or recorded delivery service with appropriate insurance as necessary).


We will issue a full refund to the payment method used when placing the order once the return has been processed. Please allow up to 10-15 days for a full refund from date of receipt of goods.


*Please note: items excluded from this policy are custom made items; limited edition items; special orders; duvets and pillows. This does not affect your statutory rights.

 

 

In the rare event that goods are delivered faulty or damaged please contact us by email info@teddybeardeluxe.co.uk so we can arrange a replacement or a refund. If the package you receive is damaged or open please do not accept the delivery, contact us immediately to arrange a replacement. We will bear the costs to collect the goods and issue a re-delivery.

 

 

If you wish to cancel an order placed please return the confirmation email to us, stating your wish to cancel the order by email to: info@teddybeardeluxe.co.uk  before the goods have been dispatched.

 

 

Terms of Website use.

 

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

 

the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by UK law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

 

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

 

We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

 

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

 

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

 

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

 

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information. 

 

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

 

If you have any concerns about material which appears on our site, please contact us: info@teddybeardeluxe.co.uk

 

 

Thank you for visiting our site.